AI Workforce
Optimization
Drive operational efficiency
through better resource allocation
Get the right people at the right place, at the right time
Workforce optimization is increasingly important as businesses become more dynamic and cost-conscious in a global economy. Many companies are looking for an effective and intelligent solution that optimizes their staff roster in order to let the right employees do the right tasks at the right place and time – all while achieving a high level of employee job satisfaction. By using Artificial Intelligent (AI) technology, OPTIX’s workforce management software provides a solution to optimize workforce planning and staff rostering in four major areas:
Demand Forecasting
Staff Rostering
Employee Self-Service
Job Assignment
Demand Forecasting
Apply Machine Learning to forecast labor demand
Staff Rostering
Automate roster planning & optimize workforce utilization
Employee Self-Service
Allow employee to manage their shift whenever necessary
Job Assignment
Assign employees/ equipment
to tasks/ clients
Demand Forecasting
Find the right number of people, with the right skills, at the right place and time
Predict the future labor demand based on unique staffing policies of each organization
Identify period with labor demand in advance and plan ahead for smooth operation
Allow user to perform what-if scenario planning which enables users to review different scenarios for demand (impact of extra demand) and supply (changes in supply)
Staff Rostering
Auto-roster generation
Fill the shift automatically with the right staff
Allow pre-assignment of leave and special tasks like training
Auto-generate roster schedule which optimizes staff utilization based on staff's skills, preference, and availability
Comply with labor law and company requirements
Real-time sync with employee self-service
Changes Handling
Easily handle inevitable changes
Able to handle different types of changes (e.g. leave request, swap request, temporary secondment to another shift, sudden changes in demand, etc.)
Re-schedule the roster by AI or manually
Identify re-scheduling conflicts, alert and help staff resolve the conflicts quickly
Employee Self-Service
Manage their own roster
Streamline HR workflow and increase employee engagement
Allow employees to indicate roster preferences, view upcoming shifts, perform shift swap, and apply for leave at any time anywhere with their mobile
Suggest suitable colleagues to swap shift, while upholding compliance and business policies
Time & Attendance
Track and monitor employee attendance
Allow employees to clock-in/out using mobile
Enable employers to monitor employees working hours and late arrival, and early departure
Task Assignment
Auto-assignment
Assign tasks to the right staff automatically on the day of operation
Allow pre-assignment of tasks such as training, meeting, static task, etc.
Auto-generate tasks based on client demand
Auto-assign tasks to staff with the right staff skills, qualification, and availability to maximize resource utilization and efficiency
Comply with the latest labor laws and company requirements such as fatigue and rest break rules
Send task-related notifications to employees via mobile app
Real Time Visibility
Capture operation status in real-time
Allow employees to record real-time data, which will be used in real-time monitoring as well as post-task analysis to improve transparency and efficiency
Support task allocator to resolve disruption with real-time information
Allow employees to request for task extension