AI Workforce
Optimization

Drive operational efficiency
through better resource allocation

Get the right people at the right place, at the right time

 

Workforce optimization is increasingly important as businesses become more dynamic and cost-conscious in a global economy. Many companies are looking for an effective and intelligent solution that optimizes their staff roster in order to let the right employees do the right tasks at the right place and time – all while achieving a high level of employee job satisfaction. By using state-of-the-art AI (artificial intelligence) technology, our intelligent management software provides a solution to optimize workforce planning and staff rostering. The Artificial Intelligent (AI) workforce optimization solution can best fulfill this purpose with the 4 modules below:

Demand Forecasting

Staff Rostering

Employee Self-Service

Job Assignment

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Demand Forecasting

Apply Machine Learning to forecast labor demand

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Staff Rostering

Automate roster planning & optimize workforce utilization 

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Employee Self-Service

Allow employee to manage their shift whenever necessary

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Job Assignment

Assign employees/ equipment 
to tasks/ clients

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Demand Forecasting

Find the right number of people, with the right skills, at the right place and time

Predict the future labour demand based on unique staffing policies of each organization
Identify period with labor demand in advance to plan ahead for smooth operation

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Staff Rostering

Auto-scheduling & Auto-assignment

Fill the shift automatically with the right staff

Allow pre-assignment of leave and special tasks like training
Auto-generate roster schedule which optimizes staff utilization based on staff's skills, preference, and availability
Comply with labor law and company requirements
Real-time sync with employee self-service

Schedule Changes & Changes Handling

Easily handle inevitable changes

Able to handle different types of changes (e.g. leave request, swap request, temporary secondment to another shift, sudden changes in demand, etc.)

Re-schedule the roster by AI or manually 
Identify re-scheduling conflicts, alert and help staff resolve the conflicts quickly

Employee Self-Service

Manage their own roster

Streamline HR workflow and increase employee engagement

Allow employees to indicate roster preferences, view upcoming shifts, perform shift swap, and apply for leave at any time anywhere with their mobile 
Suggest suitable colleagues to swap shift, while upholding compliance and business policies

Time & Attendance

Track and monitor employee attendance

Allow employees to clock-in/out using mobile 
Enable employers to monitor employees working hours and late arrival, and early departure

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Task Assignment

Auto-scheduling & Auto-assignment

Assign tasks to the right staff automatically on the day of operation

Allow pre-assignment of tasks such as training, meeting, static task, etc. 

Auto-generate tasks based on client demand
Auto-assign tasks to staff with the right staff skills, qualification, and availability to maximize resource utilization and efficiency
Comply with the latest labor laws and company requirements such as fatigue and rest break rules
Send task-related notifications to employees via mobile app

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Real Time Visibility

Capture operation status in real-time

Allow employees to record real-time data, which will be used in real-time monitoring as well as post-task analysis to improve transparency and efficiency
Support task allocator to resolve disruption with real-time information
Allow employees to request for task extension

We optimize everything
with Big Data and Artificial Intelligence

Find out how Optix can enhance your business operations